PRIVACY POLICY

Privacy Policy for D's Garage Door Service, LLC

Effective: January 22, 2026

D's Garage Door Service, LLC ("we," "our," or "the Company") is committed to protecting the privacy

and personal information of our clients throughout the Commonwealth of Kentucky. This Privacy

Policy explains what information we collect, how we use it, how we protect it, and the rights available

to Kentucky residents under applicable law, including the Kentucky Consumer Data Protection Act

(KCDPA).

1. Information We Collect

We collect only the information necessary to provide garage door installation, repair, and maintenance services. This may include:

Personal Information

Name
Address
Phone number
Email address
Billing information
Service location details
Job-related notes or photos provided by the client

Automatically Collected Information (if using a website)

IP address
Browser type
Pages visited
Device information
Cookies or similar tracking technologies

We collect only what is necessary to deliver our services effectively.

2. How We Use Your Information

Client information is used for:

Scheduling and completing garage door services
Communicating about appointments, estimates, invoices, and service updates
Processing payments
Maintaining internal business records
Improving customer service and operational efficiency
Complying with legal obligations
Providing maintenance reminders or service recommendations

We do not sell personal data.

3. How We Share Information

We may share information only when necessary, including:

With technicians or subcontractors performing work
With payment processors
With insurance providers (if applicable)
With government agencies when required by law
With vendors providing business-related services (e.g., scheduling or invoicing software)

We do not rent, sell, or disclose personal information for marketing purposes.

4. Your Privacy Rights Under Kentucky Law

Under the Kentucky Consumer Data Protection Act (KCDPA), Kentucky residents have the right to:

Confirm whether we process your personal data
Access your personal data
Correct inaccuracies
Request deletion of personal data you provided
Obtain a portable copy of your data
Opt out of:
Targeted advertising
Sale of personal data
Certain types of profiling

To exercise these rights, contact us using the information in Section 10.

5. Data Security

We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. Only authorized personnel and technicians have access to client information.

6. Data Retention

We retain personal information only as long as necessary to: